Frequently Asked Questions

Frequently Asked Questions

1. Pre-Orders & The Handy 1

• Q: How do pre-orders work?
  A: A €950 deposit secures your manufacturing slot for April 2026, with the final €950 balance due before dispatch.
• Q: Is shipping free?
  A: We offer Free Delivery throughout Ireland. For Mainland UK, shipping is free on Handy 1 pre-orders.

2. Technical & Warranty Support

• Q: What is the warranty on PBE products?
  A: We offer an industry-leading 2-year warranty on our Lithium batteries and a comprehensive 1-year warranty on the buggy or scooter itself.
• Q: Can I pay with Klarna?
  A: Yes, Klarna is available at checkout to help you spread the cost into interest-free instalments.